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Uncategorized July 31, 2023

From follower to customer: How social media can boost your business.

Writen by Chinthaka

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Social media has become an essential part of our lives, and businesses are no exception. It has revolutionized the way businesses interact with their customers, and as a digital marketing agency, we know just how powerful social media marketing can be. In this blog post, we will explore the benefits of social media marketing for businesses and why it should be an integral part of your digital marketing strategy.

1. Increased brand awareness

Social media provides an excellent platform for businesses to increase brand awareness with 55% of consumers stating that they learn about new brands on social media. By creating and sharing engaging content on social media platforms, businesses can reach a wider audience and promote their products and services to potential customers.

2. Improved customer engagement

Social media allows businesses to engage with customers in real-time, which can lead to improved customer satisfaction and loyalty. According to a survey, short-form videos are the top social media format used by 54% of social media marketers, followed by live streaming, live audio chatrooms, and user-generated content. Social media also provides an opportunity to engage with customers and build a community around your brand.

3. Cost-effective marketing

Social media marketing is one of the most cost-effective ways to reach a target audience. Most social media platforms offer a range of advertising options that are affordable and customizable. Businesses can also use organic social media strategies to reach their target audience without spending any money.

4. Increased website traffic

Social media can be a powerful driver of website traffic. By including links to your website in your social media posts, you can direct potential customers to your website and increase the chances of converting them into paying customers. Research conducted found that 43% of consumers increased their social media use to discover new products in the last year.

5. Competitive advantage

Social media can give businesses a competitive advantage by providing a platform for businesses to differentiate themselves from their competitors. By creating and sharing unique and engaging content, businesses can build a loyal following and attract new customers. According to surveys, 91% of executives will increase social media marketing budgets in the next 3 years. Additionally, 72% of companies use social media data to inform business decisions.

In conclusion, social media marketing can be a powerful tool for businesses to increase brand awareness, improve customer engagement, and drive website traffic, all at a low cost. By incorporating social media into their digital marketing strategy, businesses can build a strong online presence and gain a competitive advantage in their industry.



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